We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email at [email protected] and we will make it right as quickly as possible. In your email, please include a photo of the item recei
If your product arrived damaged or missing parts, please email us at [email protected] and we'll make it right as soon as possible!. Please include any applicable photos and as much detail as possible about what's wrong in your email.
The columns likely need to be re-initialized. Follow the below the procedure to re-initialize them:. At that point the columns will do a very slight self adjustment but should be operable in both directions again. Please reach out to us at support@sp
Any LIFT stands connected to the same controller must be set at the same height. For minor height adjustments the leveling feet can be adjusted. To correct for the difference of a few inches or more, we recommend building a platform for the stand tha